Community Training & Employment Resources

Our Services

Our short term programs yield tangible results.

CTER training targets the customer service skills vital for success in today's business world. Our programs are used by businesses who want to improve the skills of their existing staff as well as to prepare new employees for success in the workplace.

For Businesses

For Participants

For Workforce Professionals


CTER helped me ace the interview. I learned many ways to help myself stand out among other job candidates, so important given how competitive the job market is today. In the CTER Customer Service program I learned how to conduct a successful job search and not take anything for granted. Janet Nazario, CTER Graduate


CTER Supporters


HSBC Supports CTER

TD Charitable Foundation

Time Warner Cable

Levitt Foundation


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