Community Training & Employment Resources

Our Services

Our short term programs yield tangible results.

CTER training targets the customer service skills vital for success in today's business world. Our programs are used by businesses who want to improve the skills of their existing staff as well as to prepare new employees for success in the workplace.

For Businesses

For Participants

For Workforce Professionals


CTER staff and members of the training group were very helpful in the areas of job search, resume writing, interview skills, and improving my customer service skills. I am glad I found this opportunity. The CTER training was a positive experience; it enhanced my skills and made me feel comfortable and confident in applying for another position with my current employer. Donna Joseph, CTER Graduate


CTER Supporters


HSBC Supports CTER

TD Charitable Foundation

Time Warner Cable

Levitt Foundation


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