Community Training & Employment Resources


To register or to learn more about the CTER veterans program offerings, workshops and employment services, E-mail, or call 800-385-2837 and follow the recorded instructions.


This program teaches veterans, members of the National Guard and Reserve and military family members from the New York area the practical job search skills that will enable them to make a successful transition from the military to civilian employment.

The four-day program includes tools and topics such as Preparing for an Efficient Job Search, Military-to-Career Transition Inventory, Effective Networking, Meeting Employers' Expectations, Presenting Military Skills in a Civilian Setting, Job Applications, Personal Branding, Creating a LinkedIn Profile, Targeting Openings that Fit your Skills and Abilities, Contacting Employers and Interview practice with HR recruiters at private companies.

Services provided following training include individualized development sessions as needed, job placement assistance, long term mentoring by business professionals, and quarterly post-placement career management workshops.


Al SmithAl Smith is a Vietnam veteran ('67-'68). He served as an Army Infantry Platoon Leader. A graduate of UConn, Al worked in the private sector for 41 years in a variety of management roles. He retired from Lee Hecht Harrison, a global career transition firm in 2010. He volunteers in support of veteran needs in various roles: On two veteran advisory committees, conducting job search training sessions, VP of Veterans Affairs on the board of the Western CT Military Association, a volunteer for VITAS visiting veterans in hospice.

Lily LiA recruitment researcher and LinkedIn consultant, Lily H. Li was talent acquisition / global knowledge manager at Chartis Inc. and an associate with The Prout Group Inc. Spencer Stuart and Korn Ferry serve as bookends to her retained executive search career. Her publishing tenure includes Discover, The Executive Female, Money, The New Yorker, Newsday, Los Angeles Times, Dow Jones Newswires and The Wall Street Journal. She recently served as a contributing editor to 100 Questions and Answers About Veterans: A Guide for Civilians.

Lily graduated from Barnard College with a double major in English and economics, then undertook master’s coursework in Area Studies (Chinese concentration) at the London School of Economics and Political Science (LSE) and at the School of Oriental and African Studies (SOAS). She trained in Mandarin Chinese at the Beijing Languages Institute (now Beijing Language and Culture University).

Lily is an active member of New York City SHRM’s Staffing Management and Workforce Readiness Special Interest Groups (SIGs), advocating on behalf of U.S. military veterans.

Melissa LlarenaMelissa Llarena coaches leaders on how to dissect and deliver the perfect job interview. She is the president of Career Outcomes Matter. She has transitioned across 16 different business units throughout her career and has coached professionals since 1997.

Melissa began her career at JPMorgan Chase as a generalist in HR, where she focused on performance management and high-potential career-development programs. Later, she transitioned into the bank’s Internet-marketing unit, where she worked on competitive intelligence. She then left the bank to join Reuters, where she was the lead trainer for Fidelity Investments. After 10 years as a marketer of products and services for brands including AmEx and P&G, she decided to help top talent market themselves. Today, Melissa is an adjunct instructor for NYU and lends her expertise as a volunteer interviewer for various not-for-profit organizations in the US. 

Melissa authored a popular eBook, The Interview-Strategy Playbook for Corporate Olympians: A Guide to Nailing the 27 Job Interview Questions that Can Trip Up the Savviest Corporate Athletes. The Financial Times, Fox Business News, American Express Open Forum, The Huffington Post, Money Magazine, US News & World Report, Forbes, WSJ, Ladders, and Technorati have turned to her for insights.  Melissa earned an undergraduate psychology degree from NYU. She earned an MBA from the Tuck School of Business at Dartmouth.


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 Starts January 22, 2018

CTER staff and members of the training group were very helpful in the areas of job search, resume writing, interview skills, and improving my customer service skills. I am glad I found this opportunity. The CTER training was a positive experience; it enhanced my skills and made me feel comfortable and confident in applying for another position with my current employer. Donna Joseph, CTER Graduate

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